IT SUPPORT

Our Highlights

Effective Solutions

Emergencies? Stubborn IT problems? Well, whatever is that you need help with, Akuna Technologies will spring into action to find and fix your problem. With constant monitoring, we can spot issues well before they turn into big incidents.

Maintenance

We would ensure that all your systems are healthy and running smoothly by carrying out all your updates, and maintenance activities of antivirus, security. Through constant monitoring, we eliminate threats that pose potential risks.

Quality Service

Your users would always need help, and so would you. Well, no matter who needs help, we are always ready to save the ‘damsel in distress’, through phone, remote session, or office visits. With detailed documentation and analysis of your systems we also keep you up to date.

What We Provide

Customised IT Solutions

Our IT services have been provided to many clients across the world, and the one thing differentiating each client is their need and budget. With each client having unique needs, we can create IT plans according to the budget of each client so that they can get the best value and even select the services and products that they need.

Customised IT Solutions

Any realm that we have set foot has become our own territory. It is great thanks to a dedicated team of professionals we possess, who strive to do their very best in making us the very best. But we are always so proud to brag about being the best among Shopify experts, because, we are sure, no one can be on par with us. In Shopify services, or be it Digital Media services, or anything else we do, we have the kind of expertise and personnel with several years of track record of happily serving clients from different industry verticals.

User Support

Our friendly technical support are provided to businesses, home and home office users alike. The greatest feature is that we would provide on site support so that the users can know first hand about the issues they are facing. We stress on explaining things clearly, having a friendly communication and in training the end users.

Friendly Helpdesk

Our IT services have been provided to many clients across the world, and the one thing differentiating each client is their need and budget. With each client having unique needs, we can create IT plans according to the budget of each client so that they can get the best value and even select the services and products that they need.

Friendly Helpdesk

We would always have a team ready to support you at all times, and you can avail the services of our helpdesk when you need them the most. Whether you need remote assistance, or need a team visiting you on-site visits, or customer knowledge base, or anything else, we can provide it to you, so as to make your business easier.

What We Do

Complete IT Support

Complete and unlimited support at all times, particularly when you need it the most. Monitoring and consulting will be carried out in the simplest way possible.

Cloud Services

Make use of the virtual space and save all your documents, contacts, email and many other data in a secure place without any capital expenses involved.

Network Support

From stability to security, managing anything in a network requires unwavering attention, so does your business. So just leave the network to us and you concentrate on your business.

Backup and Disaster Recovery

What to do when all data is lost? Well, with our powerful, simple and automatic backups, you can easily continue to do business, as if nothing has ever happened.

Security and Virus Protection

Internet is a place of hidden threats that can potentially harm your business. With our services, your servers and data will be kept safe through the highest level of protection.

Business Email Systems

Emails facilitate easy communication. For your business, we can undertake anything from setting up new systems to configuring distribution lists.